商品ページに「※各種クーポンご利用不可となります。」と記載の商品はクーポンのご利用ができません。ですが、記載の無い商品はクーポンをご利用いただけます。

検索窓で「クーポン利用不可」と入力していただければ、クーポンの利用ができない商品が表示されます。

貯めたマイルはRuntripStoreのクーポンと交換ができます。
利用方法などは以下をご参照ください。

▼RuntripマイルをStoreのクーポンに交換する方法
https://support.runtrip.jp/hc/ja/articles/33981494672409

▼クーポンの使用方法
https://support.runtrip.jp/hc/ja/articles/14903197476377

We are very sorry. Due to the specifications of the shopping cart, you cannot order regular products and pre-order items at the same time.
Also, please note that although the message "Purchase XX yen more and get free shipping" will be displayed in your cart, regular items and pre-order items cannot be ordered at the same time.

購入履歴は、ご注文後に自動送信される「受付完了メール」または、以下の方法で確認が可能です。

1. Runtripアプリにログイン
2. 右下の「ストア」タブをタップ
3. 右上の「カート」をタップ
4. 左上の「≡」をタップ
5. 「Account」タップし購入履歴を確認"

Normally your order will be shipped within 3 business days.
* Business days: Excluding weekends, holidays, and long holidays

Shipping costs are 600 yen (tax included) nationwide.

However, some lightweight items (such as purchasing only an iPhone case) can be delivered using the "Lightweight Delivery (¥290)" option. Please check the delivery settings after adding the item to your cart.

In addition, it will be free for purchases of 8,000 yen or more (tax included).

We apologize, but if you are using a mobile carrier email service, emails may not be delivered due to factors such as the settings of your carrier email service.
If you are using a mobile carrier email address, please make sure you can receive emails from the link below.

store@runtrip.jp

If you still do not receive it, please contact customer support ( support@runtrip.jp ).

We will only accept cancellations of your order before the product is shipped. If you wish to cancel your order, please contact us as soon as possible.

You can choose from the following:
・Credit card (Visa, Mastercard, JCB, American Express)
・Smartphone payments (PayPay, LINE Pay, Merpay)
・Payment after delivery via Paidy (convenience store or bank transfer)
・Express Checkout (Shop Pay, Apple Pay, Google Pay, Amazon Pay)

*What is Express Checkout?
The payment process is carried out using credit card numbers and shipping information that have already been registered with Amazon Pay, Apple Pay, etc. Payment can be easily completed with just a simple confirmation and approval, without the need to re-enter credit card numbers or shipping information.

Please click here for information on how to enter information after checkout.

All prices shown in our store include tax.

Please purchase the optional "Gift Wrapping (¥100)" together with the item you wish to wrap.

You can purchase "Gift Wrapping" from Menu > Options.